About the Role
The Risk Management and Personnel Supervisor manages the on-site hub for all staff: Volunteer Services. This role oversees the volunteer check-in and check-out process, manages the staff lounge, and is the first point of contact for volunteers with questions or minor issues during the event. They are responsible for creating a welcoming, organized, and supportive home base for all staff.
Requirements
Key Responsibilities
Directly manage the operations of the Volunteer Services desk and the staff lounge.
Oversee the scheduling and management of the Volunteer Services team.
Serve as the first point of escalation for volunteer issues, such as missed shifts, misplaced badges, or minor interpersonal conflicts.
Ensure the staff lounge is kept clean, stocked, and remains a safe and welcoming space for breaks.
Assist with the on-site documentation of incidents as required.
Required Skills & Qualifications
Supervisory Experience: Experience leading administrative or customer service teams.
Problem-Solving: Ability to calmly and effectively resolve common staff issues.
Organizational Skills: Can manage schedules, inventory (for the lounge), and processes efficiently.
Approachable Demeanor: A friendly and supportive leader that volunteers feel comfortable approaching.
Beneficial Skills
Experience in an administrative or office manager role.
First aid and CPR certification.
About the Company
Furever Pawradise is a Toronto-based, non-profit organization dedicated to celebrating and empowering the vibrant anthropomorphic arts (furry) community. Our core mission is to create a premier annual event that provides a dedicated platform for artists to showcase their creativity, for community members to forge lasting connections, and for all of us to channel our collective passion into philanthropic good for local charities.
Our organization is built on a foundation of six core values: Creativity & Expression, Community & Inclusivity, Empowerment, Generosity & Impact, Integrity & Trust, and Joy & Celebration. Joining the Furever Pawradise team means becoming part of a passionate, collaborative, and dedicated group of people who believe in the power of community and creativity.