About the Role
The Technical Infrastructure Supervisor is a hands-on technical leader responsible for a specific area of the event's technology. They might be the IT helpdesk lead, solving staff computer issues; the asset manager, running the entire radio and equipment checkout system; or the technical director for a main stage, ensuring the show runs without a hitch. They are the primary technical problem-solver on the ground.
Requirements
Key Responsibilities
Directly manage the operations of a specific technical team (IT Support, Assets, or A/V).
Serve as the primary point of escalation for all technical issues within their area of responsibility.
Oversee the deployment and recovery of technical assets, ensuring everything is accounted for.
Troubleshoot network, software, and hardware issues in a fast-paced environment.
Train team members on technical procedures and equipment operation.
Required Skills & Qualifications
Supervisory Experience: Experience leading technical teams or projects.
Technical Expertise: Deep, hands-on knowledge in either IT support, asset management, or live A/V.
Troubleshooting: Excellent analytical and problem-solving skills for diagnosing technical faults.
Calm Under Pressure: Ability to remain focused and methodical when resolving urgent technical problems.
Beneficial Skills
Experience as a lead IT technician or helpdesk coordinator.
Familiarity with inventory management systems.
About the Company
Furever Pawradise is a Toronto-based, non-profit organization dedicated to celebrating and empowering the vibrant anthropomorphic arts (furry) community. Our core mission is to create a premier annual event that provides a dedicated platform for artists to showcase their creativity, for community members to forge lasting connections, and for all of us to channel our collective passion into philanthropic good for local charities.
Our organization is built on a foundation of six core values: Creativity & Expression, Community & Inclusivity, Empowerment, Generosity & Impact, Integrity & Trust, and Joy & Celebration. Joining the Furever Pawradise team means becoming part of a passionate, collaborative, and dedicated group of people who believe in the power of community and creativity.